Socket Mobile Series 7 Manual de usuario descargar pdf (Pagina 44)

Appendix F Troubleshooting

SYMPTOM:

When I try to scan, the laser activates, but no data appears on my

screen, and the laser eventually turns off.

POSSIBLE REASON SOLUTION

The scanner is too close or too

far from the bar code.

Practice so you get accustomed

the most effective distance and

scanning angle.

The bar code is incorrectly

formatted or poorly printed.

Try scanning a bar code that is

correctly formatted or printed well,

such as on a retail package.

The bar code symbology may be

disabled or not supported by the

Cordless Hand Scanner.

Find out the bar code’s

symbology. If needed, use the

Symbology screen to enable the

symbology.

SYMPTOM:

My Smartphone cannot find the Cordless Hand Scanner, and/or I get

an error message saying that there are connection problems.

POSSIBLE REASONS SOLUTION

You are too far from the Cordless

Hand Scanner.

Move the devices closer together,

within a range of 10-15 meters.

The Cordless Hand Scanner is

not turned on.

Turn on the Cordless Hand

Scanner.

SYMPTOM:

When I scan a bar code into an application, the data appears as

garbage.

POSSIBLE REASONS SOLUTION

Your Smartphone is in Alpha

Mode.

Press the text entry button (pencil

button) to change your

Smartphone to Number Mode.

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Socket Mobile Series 7 Manual de usuario Pagina 44

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